> ## Documentation Index
> Fetch the complete documentation index at: https://docs.officeridge.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Loans and insurance

> Loans, repayment plans, payroll deduction amortization, and organization insurance policies.

These tabs cover money your agency owes and the insurance that protects it.

## Loans

Loan records with borrower, principal amounts, interest rates, and payment status.

**Columns:** Name · Borrower · Amount · Rate · Status

**Borrower** distinguishes an agency loan from an advance made to an employee.

## Repayment Plans

Structured repayment plans tied to cost reports or loans with schedule and status.

**Columns:** Name · Status · Total Owed · Monthly · Start · End

Repayment plans commonly arise from a cost report overpayment finding as well as from borrowing.
See [Cost reports and tax](/finance/cost-reports-and-tax).

<Warning>
  A repayment plan arising from a cost report finding usually carries a recoupment schedule against
  future payments. Track it here so the reduction in remittances is expected rather than alarming.
</Warning>

## Repayment Payments

Individual payment entries against a repayment plan.

**Columns:** Plan · Amount · Date · Method · Confirmed

**Confirmed** distinguishes a payment you recorded from one the counterparty has acknowledged.

## Loan Amortization

Payroll deduction entries for employee loan repayments.

**Columns:** Employee · Loan · Amount · Period · Remaining

**Remaining** is what tells you when the deduction should stop. Left running past zero, it becomes
an overpayment you owe back.

<Warning>
  Check **Remaining** before each payroll run. Continuing a deduction after a loan is repaid creates
  a debt to the employee and an awkward correction.
</Warning>

## Insurance Policies

Organization insurance policies with coverage amounts, premiums, and renewal dates.

**Columns:** Type · Policy # · Provider · Coverage · Premium · Ends · Status

**Ends** drives renewal. A lapsed policy can breach licensing and payer contract requirements as
well as leaving the agency exposed.

<Warning>
  Several payer contracts and licences require evidence of current coverage. Track **Ends** the same
  way you track licence expiry — see [Licences and surveys](/licensing/licenses-and-surveys).
</Warning>

## Setting up an employee loan

<Steps>
  <Step title="Record the loan">
    Set the borrower, amount, and rate.
  </Step>

  <Step title="Create the amortization entry">
    Set the deduction amount per period.
  </Step>

  <Step title="Check Remaining each period">
    Stop the deduction when it reaches zero.
  </Step>

  <Step title="Close the loan">
    Update the loan status once repaid.
  </Step>
</Steps>

## Managing insurance renewals

<Steps>
  <Step title="Filter policies on Ends">
    Anything within 90 days needs starting now.
  </Step>

  <Step title="Confirm coverage still meets requirements">
    Check against payer contracts and licence conditions.
  </Step>

  <Step title="Record the renewed policy">
    Update the policy number, coverage, premium, and new end date.
  </Step>

  <Step title="Confirm the status is active">
    Anything else means you may be uninsured.
  </Step>
</Steps>

## Troubleshooting

| Problem                               | What to check                                                         |
| ------------------------------------- | --------------------------------------------------------------------- |
| Remittances are lower than expected   | An active repayment plan may be recouping against payments.           |
| A deduction continued after repayment | **Remaining** reached zero but the entry was not stopped.             |
| A payment shows unconfirmed           | You recorded it but the counterparty has not acknowledged. Follow up. |
| Insurance shows expired               | **Ends** has passed. Renew and update the record immediately.         |

## Related

<CardGroup cols={2}>
  <Card title="Cost reports and tax" icon="file-spreadsheet" href="/finance/cost-reports-and-tax">
    Where repayment findings originate.
  </Card>

  <Card title="Licensing" icon="file-check" href="/licensing">
    Coverage requirements under licences and contracts.
  </Card>
</CardGroup>