> ## Documentation Index > Fetch the complete documentation index at: https://docs.officeridge.com/llms.txt > Use this file to discover all available pages before exploring further. # Fraud & Ops > Fraud prevention, admission and physician-order logs, and Medicare tracking. Fraud & Ops covers fraud prevention, admission and physician-order logs, and Medicare tracking. It also holds your automation workflows, which is why the module is broader than its name suggests. ## Who can use it Organization Admins, Location Admins, Clinical Managers, and EVV Maintenance staff. ## What lives here Incidents, compliance checks, training, monitoring, and audits. Admission log, physician orders, checklists, and Medicare tracking. Federal assurance attestations and civil rights requests. Backup agency agreements and drill critiques. Automation workflows, credentials, variables, and run history. ## Why fraud prevention sits here Medicaid fraud, waste, and abuse programmes require agencies to demonstrate active monitoring, not just a policy. This module is where that evidence accumulates: monitoring entries, compliance scores, staff training records, and audit results. Fraud prevention records are evidence of an active programme. Gaps in monitoring or training records are themselves a finding, separate from any actual fraud. ## Troubleshooting | Problem | What to check | | ---------------------------------------------------- | ---------------------------------------------------------------------------------------------------- | | Fraud & Ops is missing from my sidebar | It is limited to Organization Admins, Location Admins, Clinical Managers, and EVV Maintenance staff. | | Medicare compliance rate looks low | Check the admission log and physician orders for the period. Missing orders drive the rate down. | | A workflow is not running | Check its status and last run. See [Workflow automation](/operations/workflow-automation). | | Drill critiques appear here and under Emergency Prep | They are the same records, surfaced in both places. |