> ## Documentation Index
> Fetch the complete documentation index at: https://docs.officeridge.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Civil rights

> Federal assurance of compliance attestations and civil rights request records.

These tabs hold your federal civil rights attestations and the record of any requests received.

## Assurance of Compliance

Federal assurance of compliance attestations with confirmation tracking.

**Columns:** Date Completed · Status · Confirmation #

Agencies receiving federal funds must attest to compliance with federal civil rights requirements.
The attestation is periodic, and the **Confirmation #** is your evidence it was filed.

<Warning>
  Without a **Confirmation #**, you cannot evidence the attestation was accepted. Record it when the
  filing is confirmed, not when it is submitted.
</Warning>

## Civil Rights Requests

Civil rights compliance documentation and request records.

**Columns:** Date Completed · Status

Requests may concern accessibility, language access, or discrimination. Each needs recording and
resolving.

<Warning>
  Civil rights matters can carry statutory deadlines and legal exposure. Involve your administrator
  and, where appropriate, counsel. Do not resolve these informally.
</Warning>

## Filing the assurance

<Steps>
  <Step title="Confirm the filing is due">
    Track the due date on the [compliance calendar](/compliance/quality).
  </Step>

  <Step title="Complete and submit the attestation">
    Set the status as it progresses.
  </Step>

  <Step title="Record the confirmation number">
    Set **Confirmation #** and **Date Completed** once accepted.
  </Step>
</Steps>

## Handling a request

<Steps>
  <Step title="Record it on receipt">
    Do this the day it arrives — deadlines run from receipt.
  </Step>

  <Step title="Escalate">
    Notify your administrator immediately.
  </Step>

  <Step title="Respond within the applicable timeframe">
    Timeframes depend on the nature of the request.
  </Step>

  <Step title="Record completion">
    Set **Date Completed** and the resolution status.
  </Step>
</Steps>

## Related requirements

Civil rights obligations overlap with several other areas:

| Area                              | Where it lives                                     |
| --------------------------------- | -------------------------------------------------- |
| Member rights and privacy notices | [Member safeguards](/compliance/member-safeguards) |
| Complaint handling                | [Member safeguards](/compliance/member-safeguards) |
| Agency policies                   | [Resources](/resources)                            |
| Filing deadlines                  | [Compliance calendar](/compliance/quality)         |

## Troubleshooting

| Problem                                                       | What to check                                                                               |
| ------------------------------------------------------------- | ------------------------------------------------------------------------------------------- |
| The attestation shows complete but has no confirmation number | It may have been submitted but not confirmed. Follow up with the filing authority.          |
| We are unsure whether an attestation is due                   | Check the compliance calendar and confirm with your administrator.                          |
| A request arrived and we are unsure of the deadline           | Record it immediately and escalate. Do not wait to establish the deadline before recording. |

## Related

<CardGroup cols={2}>
  <Card title="Member safeguards" icon="heart-handshake" href="/compliance/member-safeguards">
    Member rights and complaints.
  </Card>

  <Card title="Compliance" icon="shield-check" href="/compliance">
    Findings and the regulatory calendar.
  </Card>
</CardGroup>