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Subscription shows your plan and billing.

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Who can use it

Organization Admins and Finance Managers.

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Plans

Basic — $299/mo

Small office teams. 5 staff logins, 1 location.

Professional — $599/mo

Growing back-office teams. 15 staff logins, 5 locations.

Enterprise — custom

Large administrative teams. 100 staff logins, 10 locations.
Plans are priced by staff logins, not by how many people your agency employs. Employee, attendant, and client records are unlimited on every plan. A 300-attendant agency that needs four office logins fits on Basic.
Full comparison: Plans and modules.

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Usage meters

The page shows how much of your allowance you are using, for both staff logins and locations. The meter changes colour as you approach the limit, so you get warning before a hire is blocked.
Hitting your seat limit blocks new invitations. Watch the meter before onboarding, not on the day someone starts.

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What holds a seat

Pending invitations count deliberately. Without that, an organization one seat below its cap could send unlimited invitations and land far over the limit once they were accepted.
Deactivating an account frees its seat while preserving that person’s audit history. Deactivate rather than delete when someone leaves.

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Additional seats

If you need more logins than your plan includes, buy additional seats at $65 per seat per month. Purchased seats stack on top of your plan’s included seats — Professional’s 15 plus 5 purchased seats gives you 20.
1

Check the usage meter

Confirm you are genuinely at the limit rather than holding seats for deactivated accounts.
2

Free any seats you can

Deactivate departed staff and cancel stale invitations first.
3

Add seats

Use the additional seats card. Reducing seats below your current usage is not possible.

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What your plan unlocks

These modules stay visible on every plan. What changes is whether you can create and modify records inside them. See Plans and modules.

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Upgrading

1

Confirm what you actually need

A seat shortage is solved by buying seats; a feature gap needs a plan change.
2

Change the plan

Upgrades take effect for everyone in your organization.
3

Confirm the new limits

The usage meters update to the new allowance.

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Downgrading

Downgrading closes the screens that create and modify higher-plan records, immediately. Nothing is deleted and you keep read, print, and export access — but finish any in-flight work first, especially a form or automation you are mid-way through building.
If your current usage exceeds the lower plan’s limits, reduce it before downgrading: deactivate surplus accounts and consolidate locations.

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Troubleshooting

Plans and modules

Full plan, seat, and gating reference.

Organization settings

Team, locations, and billing detail.