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Your role decides which modules appear in your sidebar and which pages you can open directly.

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The ten roles

Organization Admin and System Administrator see every module. The table below applies to the other roles.

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What each role can open

A checkmark means the module appears in that role’s sidebar.

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Admin-only pages

Three pages use a different gate based on administrative level rather than job function: Hiding a module from the sidebar is not the only protection. Opening a page by URL applies the same check, and child pages inherit their parent’s rule. A Finance Manager who follows a link to a member record still cannot open it. If you reach a page you cannot access, OfficeRidge shows an access-denied screen rather than an empty list.

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Why can’t I see a module?

1

Check this page's table

If your role has no checkmark, the module is hidden by design. Ask an organization admin whether your role is correct.
2

Check your plan

Some modules need a higher subscription tier regardless of role. See Plans and modules.
3

Check your active organization and location

The module may be visible but empty because you are in a different context. See Switch organization.
Roles control which pages you can reach. They are not a substitute for care in handling member information — access to member records is logged.