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The Dashboard is the page OfficeRidge opens on, and it shows what needs your attention.
The Dashboard is role-specific. A biller and a compliance officer see different tiles and different shortcuts, because they act on different things. What you see below depends on your role and module permissions.

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Metric tiles

Tiles appear only when your role can see the underlying module. Tiles read green when the count is zero and flag for attention when it is not. Overdue Tasks shows “on track” at zero and “needs attention” otherwise.
Active Members is labelled either “this location” or “organization-wide” depending on whether your view is scoped to a location. Check the label before comparing counts with a colleague.

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What each role sees

Quick-access shortcuts are tailored per role:
An OIG flag means a staff member may appear on a federal or state exclusion list. Investigate before that person delivers billable services — claims for excluded providers are not payable. See Credentials and checks.

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Reading the Dashboard each morning

1

Clear anything flagged red

OIG flags and overdue tasks block work downstream.
2

Work the EVV exception count down

Every unresolved exception is revenue that cannot be billed. See Time & Attendance.
3

Check expiring credentials and licences

Both give 30 days of warning. Acting at day 30 is easy; acting at day 1 is not.
4

Work today's tasks

Tasks Due Today links into the Task Manager.

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The morning brief

Alongside the Dashboard, OfficeRidge can email a Morning Compliance Brief summarising open findings by type and severity. Turn it on in Notification preferences.
The brief is the fastest way to keep an eye on compliance without opening the app. It is particularly useful for administrators who are not in OfficeRidge every day.

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Troubleshooting

Task Manager

Recurring task rules and weekly rollups.

Compliance

Open findings and the compliance calendar.