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The Dashboard is your agency’s daily operating picture and the page OfficeRidge opens on. Everyone with an account can see it. What it counts is scoped to your active organization and location.

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Headline metrics

Three tiles summarize where your attention is needed: Selecting a tile takes you to the underlying list.

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Quick actions

Five shortcuts cover the work most agencies start their day with:

New Member Registration

Begin admitting a new member.

Manage Employees

Open the staff roster.

Task Manager

Review recurring task rules and weekly rollups.

Reports

Open previously generated reports and the audit trail.

Compliance

Check open findings and upcoming compliance dates.
Quick actions follow the same permission rules as the sidebar. An action you cannot use does not appear. See Roles and permissions.

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Member inflow analytics

A weekday chart (Monday through Sunday) showing how members entered service over the period. Use it to spot referral patterns and staffing pressure before it reaches your schedulers. Alongside it, a breakdown by discipline:
  • Nursing
  • Therapy
  • Social Work
  • Administration

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Workforce compliance tiles

Three tiles track credentialing risk across your staff:
An OIG flag means a staff member may appear on a federal or state exclusion list. Investigate before that person delivers billable services — claims for excluded providers are not payable. See Credentials and checks.

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Reading the Dashboard each morning

1

Clear critical alerts

Start with Critical Alerts. These are the items that block care or billing.
2

Check expiring credentials

Expiring in 7 Days tells you who may become unassignable this week.
3

Work today's tasks

Tasks Due Today links into the Task Manager.
4

Scan inflow

Rising member inflow is an early signal that scheduling and hiring need attention.

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Troubleshooting