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Maps shows the geographic distribution of members and employees.

Who can use it

Organization Admins, Location Admins, Clinical Managers, Client Coordinators, and Human Resources staff.

The two views

Where your members are. Use it to understand service area coverage, plan travel, and identify who is affected by a localised event.

What Maps is good for

During a developing weather event, the Member Map is the fastest way to identify who needs early contact. See Readiness.

Using Maps for scheduling

1

Check employee distribution against member distribution

Clusters of members with no nearby staff are your recruitment priority.
2

Match attendants to nearby members

Shorter travel means more reliable visit times.
3

Build the schedule

Set the recurring pattern in Scheduling.

Using Maps in an emergency

1

Identify the affected area

Using official warnings and the weather tab in Readiness.
2

Find members in that area

Member Map.
3

Check which staff can still reach them

Employee Map.
4

Activate contingency coverage if needed

Member locations are protected health information. Do not export, screenshot, or share map views outside your agency.

Troubleshooting

Scheduling

Build schedules around geography.

Readiness

Weather monitoring and emergency response.