What you can do
Care for members
Admit members, track authorizations, build care plans, and document visits.
Manage your workforce
Keep credentials, background checks, training, and health records current.
Verify visits and bill
Capture EVV visits, match them to authorizations, and generate claims.
Stay survey-ready
Track licenses, deficiencies, incidents, and QAPI activity continuously.
How the pieces connect
Most work in OfficeRidge crosses more than one module. The billing chain is the clearest example: a referral becomes a member, a member gets an authorization, an authorization allows a scheduled visit, a verified visit becomes a claim line, and claim lines become a claim. Because each stage depends on the one before it, a gap early on surfaces later as a rejected claim. The EVV to paid claim guide walks the whole chain end to end.Start here
1
Sign in and find your way around
Quickstart covers signing in, picking your organization, and
reading a module page.
2
Learn the page patterns
Every module in OfficeRidge is built from a handful of repeating layouts. Learn them once in
Navigating OfficeRidge.
3
Understand what you can see
Your role and your agency’s plan decide which modules appear. See
Roles and permissions and
Plans and modules.
Where to go by job
OfficeRidge handles protected health information. Member records, visit notes, and clinical
documents are access-logged. See Roles and permissions
for what your role can reach.